IT Project Manager

Overview

Our client, a growing fintech company, is seeking a IT Project Manager to support the delivery of API-based solutions and drive operational success in Latin America. The ideal candidate will have a background in technical project delivery, operations, and customer support, with strong problem-solving abilities and client-facing experience.

Challenges you would face

• Manage the full project lifecycle, including planning, technical implementation, and risk management
• Collaborate with engineering and product teams to ensure seamless project delivery and issue resolution
• Set up and configure system features such as payment aggregation and fare capping
• Provide technical support to customers, troubleshooting issues and managing configurations
• Ensure clear communication with stakeholders, tracking project progress and maintaining alignment on timelines
• Conduct project closure reviews and implement continuous improvements from customer feedback

The ideal candidate

• 3+ years of experience in payments or a similar industry with knowledge of payment processing systems
• Experience managing complex system integration projects, particularly in the card payments sector
• Strong communication and stakeholder management skills
• Proficiency in English
• Understanding of API-based integrations and ability to troubleshoot using log files

Plus

• Experience with cloud computing platforms and SaaS solutions
• Familiarity with Agile delivery methodologies
• Experience in the mobility-as-a-service or automated fare collection sectors
• Project management certifications like PMP or PRINCE2